consultants
Gillian Hay
Founder, RN, IBCLC, 585 YTT
Gillian Hay is a Registered Nurse and International Board Certified Lactation Consultant (IBCLC) with five years of clinical experience supporting families in both postpartum and NICU settings at Mount Sinai Hospital in Toronto, ON.
A Queen’s University nursing graduate, her practice is grounded in evidence-based care but her approach goes beyond science, offering individualized support tailored to each family's unique journey. In addition to her frontline work, Gillian is also a certified yoga teacher, having completed her 200 hour training in Bali in January 2024 and her 300 hour training in India in November 2025.
She weaves together her love for neonates and female medicine, meditation, and deep human connection to offer personalized care in a holistic way. Through Latch, she creates a safe space where parents feel informed and empowered as they navigate the early days of feeding, bonding, and becoming.
Claire Wallace
Co-Founder, RN, IBCLC
Claire Wallace is a Registered Nurse and International Board Certified Lactation Consultant (IBCLC) with seven years of experience in supporting the post-partum journey. She studied nursing at Queen’s University and grew her skills and passion in infant feeding at Mount Sinai Hospital.
Claire provides compassionate, evidence-informed lactation support that meets families exactly where they are. Claire attends lactation conferences annually and avidly stays up-to-date on the latest lactation research. She understands that welcoming someone into your home and into the earliest moments with your newborn is vulnerable.
Claire embraces infant feeding as a process, not a problem to fix, and guides parents with professional expertise and a deep respect for their real, day-to-day experience with their baby. Her mission is to nurture confidence, connection, and emotional well-being as families navigate their own feeding goals.